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+ New "After call work finished" event for 3-rd party systems intergration (Settings > Integration > Third-party Systems) + New "Upload a call recording" and "Upload a screen recording" actions for Call end event (Settings > Integration > Third-party Systems) + New advanced NAT traversal fixes one-way audio and no audio issues
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+ Fixed: Mac version stability improved Version 4.2 | February 2021 + Fixed: No customer data if Hubspot integration is enabled + Improved NAT traversal algorithm to fix one-way audio and no audio issues + Dutch, Polish and Danish user interace localization This new feature helps to decrease wait time dramatically as cloud PBX doesn't even try to call unavailable Agents + Automatic SIP un-registration when status is ACW (or any other red status, such as Outbound Calling, etc.) or Away. + Fixed: Unable to specify Australian hostname for Zoho CRM integration Version 4.3 | May 2021 + Dutch, Deutch, Polish and Danish languages are available in installer + New %APPLOGIN% and %LOGIN% parameters added for "Status change" event handler %CALLID% is the same for all events related to a single specific call. + New %CALLID% parameter added for event handlers.
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+ Fixed: SIP account state is Online, but it's displayed as Offline on the Main window Version 4.4 | June 2021 + Fixed: App crashes on adding unanswered call to a conference + Fixed: Unable to hangup conference call with -hangup command line parameter + Google Sheets instant click to call integration with new Softphone.Pro Google Chrome Extension + Pass external call ID for outbound call on callto link callto:+1234567890 extid=13579 + Pass SIP account ID for outbound call on callto link callto:+1234567890 sip_id=007 + New Transfer now and Call first call transfer options available on Transfer popup
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+ Fixed: "Test connection" button makes SIP account registration active even if "Register on startup" is disabled Version 4.5 | August 2021 + Fixed: No SIP account registration on network change + Fixed: Jabra headset ringing fixed on outbound call + App reads caller name from P-Asserted-Identity SIP INVITE header on attended transfer + New configuration parameter ACWMinimumCallDuration to manage auto ACW for certain calls (talk time is less than X seconds, X is specified in parameter value
+ Fixed: ACW doesn't work properly if call waiting enabled Version 4.6 | September 2021 + Fixed: Hubspot CRM contact search issue + Fixed: Unable to call again phone number followed by extension on Call Log and Active Calls
+ New Turkish, Italian, Ukranian, Uzbek, Greek and Czech user interface localizations + Fixed: Window scaling issues when moving between monitors with different DPI settings Version 4.7 | November 2021 + Fixed: Wrong Contact name on Call Log if there is an extension in Contact's phone number
+ Fixed: Error message when setting up Zoho CRM integration + Fixed: Percent-encoding when executing local program + Fixed: Unable to answer an inbound call on high network usage: fails to send a RINGING message + Contacts with BLF are pinned to the top of the list Softphone.Pro 4 Version 4.8 | January 2022
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